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Our Terms & Conditions
Welcome to Bare Wolf. These Terms & Conditions (“Terms”) govern your access to and use of the Bare Wolf website, mobile website, online store and purchase of products offered through our website. By accessing, browsing or purchasing products from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order. For the purposes of these Terms, “Bare Wolf”, “we”, “us” or “our” means the owner/operator of the Bare Wolf online store, and “you” or “customer” means any person accessing the website or purchasing our products.
1. ABOUT BARE WOLF
Bare Wolf is an online clothing brand offering fashion apparel and related products through its website.
We aim to provide accurate product descriptions, images, prices, sizes and other product information. However, minor variations in colour, texture, finish or appearance may occur due to photography, lighting, screen settings and manufacturing processes.
All products are subject to availability.
2. ELIGIBILITY TO PURCHASE
By placing an order, you confirm that:
– The information provided by you is accurate and complete.
– You are legally capable of entering into a transaction under applicable Indian law.
– You are purchasing products for lawful purposes.
– You will not use the website for fraudulent, abusive or unlawful activities.
If an order is placed using incorrect, incomplete or fraudulent information, Bare Wolf reserves the right to cancel the order, subject to appl
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, measurements, colours, prices and other information displayed on the website are accurate.
However:
– Actual colours may vary depending on your device or screen.
– Measurements may have reasonable manufacturing tolerances.
– Product images may contain styling elements or accessories that are not included with the product unless expressly stated.
– Product availability may change without prior notice.
Nothing in these Terms excludes any consumer rights or remedies that cannot legally be excluded under applicable law.
4. PRICES AND TAXES
All product prices displayed on the website shall be as applicable at the time of purchase.
Where applicable, taxes, shipping charges, discounts and other charges will be displayed before the customer completes the order.
Bare Wolf reserves the right to correct genuine pricing, typographical or technical errors. If an order has been placed at an incorrect price due to an obvious error, we may contact the customer regarding the order and, where legally permissible, cancel the order and refund any amount already paid.
Discounts, promotional offers and coupon codes may be subject to additional terms specified with the particular offer.
5. ORDERS AND ORDER ACCEPTANCE
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order acknowledgement by email, SMS, WhatsApp or other available communication method.
An order acknowledgement does not necessarily constitute final acceptance of the order.
We reserve the right to refuse or cancel an order in circumstances including:
– Product unavailability.
– Incorrect pricing or product information.
– Suspected fraud or unauthorised activity.
– Incorrect or incomplete customer information.
– Delivery restrictions.
– Technical or system errors.
– Circumstances beyond our reasonable control.
If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded through the original or an appropriate payment method, subject to applicable law.
6. PAYMENT
Payments may be made using the payment methods made available on our website.
You agree that:
– Payment information provided by you is accurate and authorised.
– You will not use another person’s payment instrument without proper authorisation.
– Transactions may be subject to verification by the payment gateway, bank or financial institution.
Bare Wolf does not knowingly store complete payment card information where such information is handled directly by third-party payment service providers.
7. SHIPPING AND DELIVERY
We deliver products to serviceable locations within India and/or other locations expressly offered on the website.
Estimated delivery timelines are displayed at checkout or communicated with the order wherever applicable.
Delivery times are estimates and may be affected by:
– Weather conditions.
– Natural disasters.
– Strikes or transportation disruptions.
– Government restrictions.
– Courier delays.
– Incorrect or incomplete address information.
– High-volume sale periods.
– Other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate delivery address and contact information.
If a parcel cannot be delivered because of an incorrect address, repeated delivery failure or customer unavailability, additional charges or re-delivery arrangements may apply where permitted by law.
8. DELIVERY INSPECTION
Customers are encouraged to inspect the package and product upon delivery.
If the product is received damaged, defective, incorrect or materially different from the product ordered, please contact Bare Wolf within [48 hours / 72 hours] of delivery with:
– Order number.
– Photographs of the product and packaging.
– A description of the issue.
– Unboxing video, where available.
Failure to provide an unboxing video will not by itself remove any consumer rights available under applicable law.